How to Choose a Calgary, AB Spinal Injury Lawyer

Spinal cord injuries are some of the most severe injuries you’ll ever suffer. Worse, the insurance companies responsible for paying the costs associated with a spinal cord injury are likely to balk and fight to pay you as little as possible.

A catastrophic spinal injury requires an experienced spinal injury lawyer if you’re going to recover the funds you’ll require to meet your needs in both the short and long term.

Here are a few factors to look for as you make your decision.


Track Record

Ask your prospective lawyer the following questions.

  1. How many spinal injury cases have you handled in the past?
  2. How many years have you handled spinal injury cases?
  3. What are examples of results you achieved for past spinal injury victims?
  4. What case challenges have you been presented with, and how did you overcome them?

Spinal injury cases grow complex quickly. Insurance companies want to avoid being on the hook for the bills that generate, so they fight twice as hard to avoid paying. You want to work with an attorney who has spent time in the trenches. You want to know that they understand the most likely challenges ahead.

While no attorney can guarantee your case results will look like anyone else’s, you nevertheless want to see they’ve done an excellent job for others who faced your situation.


Communication Style

Poor communication is the number one complaint people have about their lawyers.

Ask your prospective lawyer the following questions.

  1. How will you communicate with me?
  2. How often will you communicate?
  3. How long does it take you to return calls?

Of course, it’s essential to have realistic expectations. Any skilled spinal injury lawyer will handle multiple cases at any given moment. There will be long periods where nothing is happening on your case, and there’s no need to communicate with you.

Nevertheless, you need to set expectations on both sides.



On average, you will work with your spinal injury lawyer for 18 to 24 months. You’ll be relying on this person to help you make some of the most important decisions you’ll ever face.

When you meet with the attorney, ask yourself the following questions:

  1. Do I like this attorney?
  2. Do I feel comfortable with this attorney?
  3. Is this attorney happy to answer my questions?
  4. Does this attorney talk down to me?
  5. Do I trust this attorney?

If you are uncomfortable with the attorney, keep searching. Work with an attorney only if that person puts you at ease. This will be a highly personal decision that only you can make.


Meet With One of Our Experienced Spinal Injury Lawyers Today

Our lawyers have handled thousands of spinal injury cases. We’re known across Alberta for our abilities as negotiators and as litigators. We’re also empathic and communicative, as we know you’re coming to us during one of the worst times in your life.

You can only know whether you feel comfortable with one of our attorneys once you schedule a case review. Call us to get started today.

About Donald I.M. Outerbridge

Donald became the Executive Director of Merchant Law Group LLP starting in 1993, nearly 30 years ago. His experience managing law firms at various levels and in multiple provinces across Canada goes back even further to 1981.